At this point, you have explored various Web APIs and how to call those APIs from various environments, including Microsoft Office and mobile devices. These final two chapters provide two case studies that illustrate how to use multiple APIs together in your own custom solution. This chapter focuses on a Customer Relations Management (CRM) Application that uses the Google API and the Microsoft MapPoint API. More specifically, the chapter will cover:
□ The design requirements for the CRM Application
□ Creating the database for the CRM Application in Microsoft Access
□ Creating the user interface for the CRM Application in Visual Studio .NET
□ Creating the source code for the CRM Application in Visual Studio .NET
□ Integrating features from the Google API and the Microsoft MapPoint API into the CRM Application
□ Touring the completed CRM application
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